TPG Community

Get online support

Need Help With Home Phone Always going to busy why?

Rachaelschorr
Level 2

Hello,

Me and My family and My some Frineds all are using Home Phone But I am having a some bug And there my one of the frineds also having a bug. We both are having Home phone gets busy signal when trying to phone out. Why we are facing a this bug or what you want to say?  Tell Culvers

1 REPLY 1
Aubrey
Moderator

Hi @Rachaelschorr, to make outgoing calls, you must have an available prepayment balance or voice add-on. If you have one and still unable to call, we can further look into this for you. You can send your details like the home phone number via private message and we'll have it checked.

 

Your Home Phone Optional Prepaid Balance

 

Regards,

Aubrey