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New subscriber. Phone will ring out, but won't receive calls.

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Level 1

I have rebooted the modem, but that hasn't helped.

1 REPLY 1
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Moderator

Hi @dennisvaughan,

 

Welcome to TPG Community!

 

If you've ported your number from your previous provider, please allow 1 to 5 working days for it to be completed.

 

While porting, the incoming calls will not work.

 

Regards,

BasilDV