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No VOIP availability

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Level 1
After a bunch of issues getting this connected I'm finally trying to plug in my Phone and it doesn't work! The telephony details on the modem don't match my details and of course TPG lock out all the details needed to fix it so we have to wait for you to go do it.

When I try to make a call I hear a dial tone, it dials the number then I hear just a constant high pitched tone. When I try to dial my assigned number it says it is invalid.
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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1 REPLY 1
Highlighted
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

View solution in original post