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No home phone after new modem

DASGHDJ
Level 2

Hello. 

 

I received a new modem yesterday. The internet works fine but the phone does not. The light does not illuminate on the modem. Last time I had to get a new modem this happened and some setting had to be updated on my account. 

 

Thank you

1 REPLY 1
BasilDV
Moderator

Hi @DASGHDJ 

 

We'd like to check on this further.

 

Kindly send us a private message with your account details.

 

BasilDV