No internet / No phone with error code OCA0188

[CC2748]

What is error code OCA0188 mean, received by callers when phone and internet is down?

[Angeli]

Hi @CC2748, 

This type of error is usually for landline service that is not working. Are you still having an issue with your phone and internet services? 

Here are some great articles that can be of help:

• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service
• Troubleshooting Problems with TPG Home Phone Calls

• Wi-Fi troubleshooting steps - No Internet/Connection

If further help is required, you can PM your TPG account details. 

How do I private message (PM) in the community

Cheers!