Number not available from this service

[BH31]

Have TPG NBN + voice.  When calling any number (even TPG Fault line) get message "the number you have dialled is not available from this service".  Any ideas what has caused this?

[BasilDV]

Hi @BH31,

I checked your account and seen the list of the numbers that you were able to dial out. Is there a specific number that you were not able to call?

In case it happens again and you have double checked the number that you are dialing, please try to reset the modem to refresh your connection.

Kind regards,