Phone line stopped working

[mikevwood]

My phone line has stopped working

[David_M]

Hi @mikevwood 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @mikevwood 

You might want to check it again.

I can see your modem has been up for 1hr now and the phone service is registered.

You may need to plug your phone directly into phone port 1 on the back of the modem if it is not already.

Thanks,