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Phone line stopped working

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Level 1b

My phone line has stopped working

 

2 REPLIES 2
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Moderator

Hi @mikevwood 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @mikevwood 

 

You might want to check it again.

I can see your modem has been up for 1hr now and the phone service is registered.

 

You may need to plug your phone directly into phone port 1 on the back of the modem if it is not already.

 

Thanks,