Phone with FTTC

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Level 1a

Yesterday I successfully installed my FTTC connection. Did not connect a phone at this time.

Today I connected my phone - Uniden DECT 1635 + 2 Series cordless phone.

I also requested to port my existing phone number.

Questions: Do I have to wait sometime for this to setup or should I be able to use the phone straight away?

I ask this because at the moment it does not work!

Thanks

1 REPLY 1
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Moderator

Hi @brucefullerton,

 

Welcome to TPG Community!

 

We recommend having a read of this community article, which may help you with this query:

 

Where to plug in your telephone handset with NBN?

 

Please note that the home phone number porting normally takes 1-5 working days to be completed from the date the service was activated.

 

Let us know if we can be of further assistance. Thank you.