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Hi @Guffsnbn,
Thanks for raising this to us. We're able to confirm that the porting of your home phone was been completed today. We'd like to confirm if you're still having the same issue. If so, we'd like to arrange a call from one of our Technicians for real-time testing and investigation.
PM us your best contact number and preferred time tomorrow.
Cheers!
We're glad to know that. Cheers!