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Ported number only working on telstra network

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Guffsnbn
Level 2
Gday, I have recently changed from Optus, to tpg Nbn and home phone. I have ported my existing number and my landline only works from phones on the telstra network.
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Guffsnbn
Level 2
Thanks Shane, it's all good at my end now. Everything is working fine.

View solution in original post

3 REPLIES 3
Shane
Moderator

Hi @Guffsnbn,

 

Thanks for raising this to us. We're able to confirm that the porting of your home phone was been completed today. We'd like to confirm if you're still having the same issue. If so, we'd like to arrange a call from one of our Technicians for real-time testing and investigation.

 

PM us your best contact number and preferred time tomorrow.

 

Cheers!

Guffsnbn
Level 2
Thanks Shane, it's all good at my end now. Everything is working fine.

View solution in original post

Shane
Moderator

We're glad to know that. Cheers! Smiley Happy