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Ported wrong landline number

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Level 1c
Whoever installed the nbn, ported it to the wrong number. Can i keep the new number instead of waiting till someone is ready to fix the issue. Why should i pay both tpg and previous provider.
1 ACCEPTED SOLUTION

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Moderator

Hi,

Could you pls send me Private Message with your Name, Customer ID/Username, Address and Contact details  as well as old and new number,so I can assist you.

Regards,

Sajal

 

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2 REPLIES 2
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Moderator

Hi,

Could you pls send me Private Message with your Name, Customer ID/Username, Address and Contact details  as well as old and new number,so I can assist you.

Regards,

Sajal

 

View solution in original post

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Moderator

Hi @6819949 ,

Thanks for sending your details, I have fowarded your issue to  the relevant department .

Regards,

Sajal