TPG Community

Get online support

Relocation to 23 HARTLEIGH STREET CLYDE

Highlighted
Level 1b

Hi TPG!

 

This is with regards to my attempt to relocate my service to a new address. I have been trying to reach TPG since the last 2 weeks and no one has been able to help me.

When I try to call by phone, there is an automated message that says "phone support is not available".

When I try to chat, the webpage says chat agents are not available.

 

I can see that there are many messages from other people who are lost in the process as well.

 

I am working from home and net access is vital for me. Please help.

1 REPLY 1
Highlighted
Moderator

Hi @paulcmthales

 

We've created some articles that will help customers in moving their NBN service.

In your case, our Moving home team has lodged your order and email notification will be given once available.

 

BasilDV