Sim activation

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adrake1300
Level 2
Had a problem with my old sim now fixed and waiting to port my number from old to tpg need code to port number accross to tpg
1 ACCEPTED SOLUTION

Accepted Solutions
Ahra_G
Moderator

Hi @adrake1300

 

Welcome to the Community! 

 

I've managed to locate your account and recent update showed that you have spoken to one of our Mobile Specialist. 

 

Your SIM was not activated since the last request to port your number has failed. You may just simply re-order a new SIM. 

 

Regards,

Ahra_G

 

 

 

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1 REPLY 1
Ahra_G
Moderator

Hi @adrake1300

 

Welcome to the Community! 

 

I've managed to locate your account and recent update showed that you have spoken to one of our Mobile Specialist. 

 

Your SIM was not activated since the last request to port your number has failed. You may just simply re-order a new SIM. 

 

Regards,

Ahra_G

 

 

 

View solution in original post