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Since upgrading to new modem my phone no longer works

tonyhorn70
Level 2
Since upgrading to a new modem my phone service no longer works is this something in the configuration I have done the usual modem on and off and factory reset ect but doesn't appear to be detecting phone service.
2 REPLIES 2
Ahra_G
Moderator

Hi @tonyhorn70

 

Is this for an NBN service? Is the new modem from us? 

 

Please send in your TPG account details via PM so we can assist. 

 

Thanks! 

Ahra_G

tonyhorn70
Level 2
Pm sent