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prithipals
Level 2

Hi,

Please give me a call.

I need Technical Support.

I am unable to make any 13 calls, including to TPG.

Thank you.

1 REPLY 1
Ahra_G
Moderator

 Hi @prithipals,

 

Checking your account, it appears that you will need to recharge your phone balance. You currently have an Extra Talk add-on however, calls to 13/1300 are excluded and will be charge at 30¢ per call. Calls to TPG is free of charge. 

 

You may check this article for reference: Your Home Phone Optional Prepaid Balance

 

Let us know should you require further assistance.

 

Thanks! 

Ahra_G

 

 

 

Hi,

Please give me a call.

I need Technical Support.

I am unable to make any 13 calls, including to TPG.

Thank you.