Checking your account, it appears that you will need to recharge your phone balance. You currently have an Extra Talk add-on however, calls to 13/1300 are excluded and will be charge at 30¢ per call. Calls to TPG is free of charge.
You may check this article for reference: Your Home Phone Optional Prepaid Balance
Let us know should you require further assistance.
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I am unable to make any 13 calls, including to TPG.