VOIP Phone no longer working after Modem reset

[ngochan11]

Last night i reset my modem and the Voip phone is no longer work on my house. 

Please adjust the issue and provide self-adjust solution so I don't have to raise the issue every time reset my modem.

[Shane]

Hi @ngochan11 ,

Thanks for briging this to our attention. What troubleshooting have you performed? We did an article that you may find helpful, this will guide you a basic troubleshooting with home phone issues. Please see the link below.

• Troubleshooting Problems with TPG Home Phone Calls 
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service 

Let us know how it will go.

Cheers!

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@ngochan11 wrote:

Last night i reset my modem and the Voip phone is no longer work on my house. 

Please adjust the issue and provide self-adjust solution so I don't have to raise the issue every time reset my modem.

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