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VOIP service security

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Rand0m
Level 2

Hi there

Is the home voip service provided by nbn via tpg secure? Does TPG encrypt by any means the voice packets between our modem and your servers?

 

Thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @Rand0m ,

 

Welcome to the community!


Yes it is secure, The VoIP Home Phone is encrypted for security and it can only be access using our supplied modem/router.

 

Let me know should you require further assistance.

 


@Rand0m wrote:

Hi there

Is the home voip service provided by nbn via tpg secure? Does TPG encrypt by any means the voice packets between our modem and your servers?

 

Thanks

 


 

View solution in original post

5 REPLIES 5
Shane
Moderator

Hi @Rand0m ,

 

Welcome to the community!


Yes it is secure, The VoIP Home Phone is encrypted for security and it can only be access using our supplied modem/router.

 

Let me know should you require further assistance.

 


@Rand0m wrote:

Hi there

Is the home voip service provided by nbn via tpg secure? Does TPG encrypt by any means the voice packets between our modem and your servers?

 

Thanks

 


 

View solution in original post

Rand0m
Level 2

Sorry @Shane one more question regarding the subject, does TPG uses RTP protocol or sRTP? sorry for the after thought, and thus do encrypt the connection with the SIP server or the actual voice data packets.

 

 

Thanks again

Shane
Moderator

Hi @Rand0m,

 

We will check this with our Network Engineers.

 

Regards,

 

 

Sorry @Shane one more question regarding the subject, does TPG uses RTP protocol or sRTP? sorry for the after thought, and thus do encrypt the connection with the SIP server or the actual voice data packets.

 

 

Thanks again

Rand0m
Level 2

Hi @Shane 

Any updates from the network engineers?

 

Thanks

Shane
Moderator

Hi @Rand0m,

 

TPG’s VoIP service operates on a private network, the Traffic to and from a TPG NBN VoIP service does not traverse the internet.

 

We do not provide protocol specific information on the VoIP service as the current VoIP product is not designed to be configured on third party devices.
 

Regards,

 

 

Hi @Shane 

Any updates from the network engineers?

 

Thanks