Voip not working

[marylaoumtzis]

Callers getting error message when trying to call home number.

"Your call could not be connected. Please check the number and try again. oca0188"

Cannot also make outgoing calls

[luisc]

Hi

marylaoumtzis,

Have you tried to troubleshooting it?

https://community.tpg.com.au/t5/Testing/Troubleshooting-Problems-with-TPG-Home-Phone-Calls/m-p/24337

Please advice,

Thanks