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Well done Cindy

Level 2

Call centre staff have a pretty thankless job and normally only ever get complained about so I want to give my thanks and a lot of praise to Cindy in the TPG Support Centre who persevered with my Home phone problem today and actually fixed it herself. As an ex telstra tech I was impressed with her trying everything she knew and not just putting it in the too hard basket and passing it on to to someone else.

Well done Cindy !!  Thank you!!  I hope your boss sees this Smiley Happy

1 REPLY
Moderator

Hi Labrat,

 

Thank you for taking the time to provide a feedback to the assistance rendered by one of our technical support specialist.

 

We appreciate this and I will definitely notify her and our management team of the contents of your post.

 

Should you need further assistance, please feel free to contact us.

 

Kind regards,
Joseph D
http://tpg.com.au/support