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What is happening in the suburb of Craigmore SA where the telephone line goes down every few months

HelpmeRhonda
Level 2

What is happening with the telephone lines in the suburb of Craigmore Sth Australia.  In particular Red Gum Court?  The phone lines have been down for more than 4 days and this is not good enough. Someone get back to me please.

4 REPLIES 4
HelpmeRhonda
Level 2

TPG/Telstra whoever get the bloody line fixed in Red Gum Court Craigmore Sth Australia or the next option is the Commonwealth Ombudsman.  We don't, as far as I know, live in a Third World Country.  Over 4 days without telephone communication is not acceptable.  Last time it was 9 days without telephone communication.

HelpmeRhonda
Level 2

Get the line fixed NOW.

HelpmeRhonda
Level 2

Don't ignore my post TPG get the line fixed

Will
Moderator

Hi @HelpmeRhonda

 

Welcome to the Community!

 

I'm sorry about the phone service disruption. Let me take a look at your account to understand what's affecting your service so we can have it sorted out. Can you PM us your customer ID or username so we can pull up your records? We already tried your community details, but we're unable to find a match.

 

For reference: How do I private message (PM) in the community

 

Regards,