home Phone

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Level 1

Just had my home phone connected through NBN.Phone will dial out OK but will not recieve calls how do I fix this problem

1 REPLY 1
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Moderator

Hi @tseminara,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and understand that you were able to contact our Tech team.

 

Both incoming and outgoing calls were able to work after they advised you to exchange the telephone cable to Phone port 1.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV