home phone

[Ianjohnson1]

My home phone only rings once then disconnects. 

How do I extend the ring period?

[KarlB]

Hi @Ianjohnson1 

TPG has a default 40 seconds standard telephone ring time for home phone services. Can you confirm that your handset is connecting direct into the phone 1 port on the back of your modem/router?

Regards,

Karl