Hey,
Welcome to the community!
What troubleshooting have you performed so far? Engaged Tone of the VoIP can usually be fixed by performing power cycle to the modem/router.
If the issue still persists, send us a Private Message with your account details (Username/Customer ID together with the address on file) to proceed with futher investigation.
How do I private message (PM) in the community
Regards,
@dhornby3 wrote:
My internet works fine. When I connect to the phone jack on the modern I get a "engaged" noise. When I connect to Uni-V 2 nothing hapens. The "engaged" noise remains.
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