voip not working

dhornby3
Level 2

My internet works fine. When I connect to the phone jack on the modern I get a "engaged" noise. When I connect to Uni-V 2 nothing hapens. The "engaged" noise remains.

1 REPLY 1
Shane
Moderator

Hey,

Welcome to the community!

What troubleshooting have you performed so far? Engaged Tone of the VoIP can usually be fixed by performing power cycle to the modem/router. 

If the issue still persists, send us a Private Message with your account details (Username/Customer ID together with the address on file) to proceed with futher investigation.

How do I private message (PM) in the community 

 

Regards,

 


@dhornby3 wrote:

My internet works fine. When I connect to the phone jack on the modern I get a "engaged" noise. When I connect to Uni-V 2 nothing hapens. The "engaged" noise remains.



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