550 Rejected - Content Policy

[ben_vk]

Hi,

I am trying to forward what I would call a very basic email to a family member.

I am sending from my GMAIL account to their TPG account, when I send to this family member with a TPG account I am getting an email bounce back notification "550 Rejected - Content Policy".

This is not useful, as I am not sure what content is not permitted!

Any ideas how I can find more details?

[alanguide]

Anything in the post that might be offensive or might be misperceived as dangerous or offensive, incluing ambiguous words?

[david64]

Hi @ben_vk . If the mail service for these family members has been changed to The Messaging Co, you'll need to ask them.

You can call The Messaging Company on 07 3497 3566 or submit a new request to their Support Centre.