5G Sagemcom 5866T - can't connect printer on Mac

[annelieshodgson]

Hi, I've recently connected a 5G Sagemcom 5866T to replace my NBN.

I have managed to get most things to connect except my Canon MG3660 printer.

I am tried to add the printer using system preferences on my mac. I have tried turning off and on, using WPS and nothing works.

Can anyone help please?

[BasilDV]

Hi @annelieshodgson

Aside from connecting your printer using WPS, have you tried to manually connect it to the available WiFi network of your Sagemcom modem/router?

If yes, did you receive any error message?

Also, have you tried to delete the old WiFi network that is saved on your printer? If not, try deleting them first, then connect to the Sagemcom again.

Let us know how it goes.

BasilDV

[annelieshodgson]

Hi, I found an old printer cable and connected the printer with the cable. It now works!

[Anonymous]

Yay! We're glad to know that the printer works using its USB cable. Should you require assistance feel free to update this thread.

Hi, I found an old printer cable and connected the printer with the cable. It now works!