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5Ghz wifi on the Archer VR1600V wont connect after 3 weeks

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Level 1c

I keep getting total loss of 5GHz band even from 1 meter away devices that are connecting then loose connection few minutes later, then no visible SSID on the wifi list until box rebooted. then fails after few mins. Have done suggestions on tpg community including full reset of modem, it is not wifi interference it is total loss of 5 Ghz network, the modem is failing. 2.4GHz is unfortunately not an option, as the spectrum is too crowded

1 REPLY 1
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Moderator

Hi

 

Is your modem installed next to any video extender? or any other source of RF?,

Are you able to confirm the 5g light is green on the TPG modem

Thanks