5ghz wifi

[justinlupena]

Hi

We are having trouble with the wifi specifically with the 5G hz wifi connection. Our phones and laptop can't connect on it. But we can on 2.4hz. We already turn it on and off a couple of times

[Riezl]

Hi @justinlupena , we have created this article,which may help with your concern.

• Wi-Fi troubleshooting steps - No Internet/Connection   

If the issue persists, feel free to send us a private message with your TPG customer, ID, username and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community