This router is supplied by TPG for the nbn package. Disconnect my ADSL and put on nbn into the house. Was promised to get better signal than the adsl and 5G is more powerful and clarity becos is the latest technology.
All done and connected. Gues what, no or very weak wifi signal on the 2nd floor of the house and weak signal or intermittent in the rumpus. so we had to gather around the kitchen area to use wifi thereabouts.
Call customer service and with sincere apology for this service, they promise to send a better router to resolve the issue.
Waited 3 days and the new router finally came. Open the package, same router... not a different model... Are they try to fool me on the techno front or someone have not got their thinking cap on?
By now, wife and son is on my case on an hourly basis... will TPG gewt it right.???
