ADSL Light OFF

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Anj
Level 2
Level 2

Hi, my ADSL light if off on my modem. The modem has been playing up lately so I did a reset. Then I re-entered all the configurations. It was working for a little while, but now the only lights that are on, are the power light, WLAN light and the ethernet cable light. 
A technician was suppose to contact me yesterday but nobody did. Is there someone I can talk to about this ASAP? Thankyou, 

 

1 ACCEPTED SOLUTION

Accepted Solutions
luisc
Moderator

Hi

 

My records shows that your case has been lodge to our carrier (tesltra), for fixing the line on the street, unfortunately I cannot provide you an appoitnment date, we will advice you when this fault is cleared.

In the meantime please leave your modem connected and powered.

Thanks

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1 REPLY 1
luisc
Moderator

Hi

 

My records shows that your case has been lodge to our carrier (tesltra), for fixing the line on the street, unfortunately I cannot provide you an appoitnment date, we will advice you when this fault is cleared.

In the meantime please leave your modem connected and powered.

Thanks