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Hi, our ADSL Home Bundle has recently been activated in our apartment, however the internet light remains off on our TP-Link router. The power and wifi lights are on.
Hi jasjn,
Welcome to TPG Community!
On ADSL service, I suggest you to check if a dialtone is present on the line.
IF not, make sure the telephone cable is properly connected to the socket and socket wont looks corroded (green color).
https://community.tpg.com.au/t5/Testing/Troubleshooting-no-internet-connection/m-p/24338
Please advice if this works.
