AP Isolation Disable

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Level 1

Hi, 

My new chromecast says it can not connect to the wifi and that the AP Isolation needs to be disabled, how do I disable it?

 

7 REPLIES 7
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Moderator

Hi @robincox489,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that you're currently using a TP Link VR1600v modem.

 

To disable the AP Isolation, you may follow the steps below:

 

1. Open your browser and in the address bar type http://192.168.1.1 and press Enter.

 

2. Enter admin for both the username and password and click Login. If you have changed the login credentials, please enter the current username and password for your modem interface.

 

3. You will see the home screen shown below. Click on the Advanced Tab.

 

AP Isolation.png


4. Go to Wireless > Advanced Settings page. Locate the AP Isolation section and untick the checkbox to disable the AP Isolation.

 

5. Click Save to make the settings effective.

 

Let us know if we can be of further assistance. Thank you.

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Level 1a
Hi Robin,

I am actually fixing the exact issue with my chromecast. No luck after disabling the Ap islaotion.

Just wondering if you have successfully setup the chromecast at the end?

Much appreciated for yr help.

Regards,
Tim
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Moderator

Hi @Shyeu2,

 

Welcome to the TPG Community!

 

What sort of error are you getting when you try to connect your chromecast to the WIFI network?

 

Regards,

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Level 1a

I also tried the suggested fix and it still doesn't work. Can anyone offer some advice?

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Moderator

What error message does it give you? In the event that you're trying to setup a 3rd party cast device we highly recommend to contact the manufacturer for further support to avoid misinformation troubleshooting with the equipment.

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Level 1a

HI!

 

I can't find this  In my Archer C7 Advance wireless setting.

 

 

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Moderator

Hi @bmil

 

Welcome to the Community!

 

In order to assist you further with your concern, you may need to contact TP-Link support as they are more knowledgeable with your device.

 

BasilDV