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Have you tried to perform a hard reset with your modem/router? If not, please press the reset button on the back of the modem/router for 30 seconds.
The settings of your modem/router will go back to default after you perform a reset.
@Vajco I had the same issue, have a read of this thread
They upgraded the firmware that has fixed the 5GHz band issue but I am experiencing issues iwth 2.4GHz now (WiFI Smart Plugs drop off the network).
When things like that happen, I have always found the following instantly fixes the issue.
Power off Modem
Power off device that cant connect
Power back on modem
Wait 2 mins
Power back on device that had an issue.
so I've received another modem
Firmware Version:0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
Hardware Version:Archer VR1600v v2 00000000
which is different. but it seems like I cannot connect to 5Ghz band neither ? It shows, which is a progress, but nothing can connect to it ? What's going on ?
Thanks for the update.
When you try to connect to the 5GHz network, does it give you any error message?
Have you tried to change or personalise your 5GHz SSID and password? If not, try to connect to the 2.4GHz network first, then access the modem interface to change the settings.
Let me know how it goes.
I've done exactly that, changed to a completely different SSID and password. None of my devices can connect to it, it goes from 'Connecting...' to 'Secured' to 'Connecting...', eventually ending in 'Cannot connect to this network'