Archer VR1600v V modem's WIFI stops working

[gtlzp]

Hi there,

My Archer VR1600v V modem's WIFI stopped working last night. I have followed the instructions to check and restart it, but still not work. Currently only power, 2.4G, 5G and LAN lights on, but still no interment. I am WFM, could you please help to fix the issue ASAP? Thanks

Flora

[BasilDV]

Welcome to the Community @gtlzp.

We advise customers to check if their service is affected by an outage before performing any troubleshooting to save time.

Check it here:

• How to Check for NBN Network Outage
• TPG service status

If not, shoot me a PM with your TPG username or customer ID number to assist you further.

BasilDV