Archer VR1600v firmware update

[jrcameron]

Hello,

My Archer VR1600v modem keeps dropping out. I wonder whether a firmware update might fix the problem. 

The current firmware version is: 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

The current hardware version is: Archer VR1600v v1.0 00000000

Could you please push an update to the modem if this is not the current version

Thanks

[Aubrey]

Welcome to to TPG Community @jrcameron!

There are several factors that could cause connection drop outs. It could be a hardware problem, wifi interference, and/or network fault. 

Let's have a look at your connection and see how we can help in sorting this out. Please send us a private message with your customer ID or username.

Thanks,

Aubrey