Hello, I have intermittent connectivity issues which I believe to be DNS related. I am on FTTN using a VX220-G2v. I was previously on HFC at our old house using the same modem. Periodically, web pages will not load and I will essentially be offline, often Chrome reports there is no response from the DNS server. During these times the modem remains connected to the internet and there are no issues with the television which is also connected to the internet through the modem.  I have updated DNS servers in the modem LAN settings to the google DNS servers and rebooted, however in the status section it still shows DNS servers as 203.12.160.35 & 36. I have also changed to the google DNS servers in the connection settings on my PC but this has also not resolved the issue. This is not a wifi issue as all devices are connected to the modem via ethernet cable.   Could you please assist.   Many thanks ... View more

Hello,   My Archer VR1600v modem keeps dropping out. I wonder whether a firmware update might fix the problem.    The current firmware version is: 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n The current hardware version is: Archer VR1600v v1.0 00000000   Could you please push an update to the modem if this is not the current version   Thanks ... View more