Archer VR1600v firmware upgrade

[rshannaz]

Is there any reason why I have to message TPG privately to have this upgraded? Can we not just upgrade with the file ourselves?

Firmware: 0.1.0 0.9.1 v5006.0 Build 200810 Rel.53181n
Hardware: Archer VR1600v v2 00000000

[Ahra_G]

Hi @rshannaz, 

The firmware update needs to be done directly by our Tech team to ensure the security of our customers' connection. 

Also, we require the customer's TPG account details to confirm that we are updating the information on the correct account and equipment. 

Thanks! 

Ahra_G