Get online support
My wifi is very unstable and often slow. I am using the following firmware:
0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n
Is this the latest version? If not, can you upgrade me or teell me where to downlaod the newer firmware?
Thanks,
Robert
Hi @oxtek, let's have a look at your account, see what type of service you have and check if there's a firmware update for this model.
You can send your details via private message.
Thanks,
Aubrey
You can send in your customer ID or account username and let's check whether you have NBN or TPG FTTB.
Aubrey
Thanks for responding so quickly Aubrey.
My ID is: 2706505
I use FTTB which in turn connects to the NBN via an ARRIS 8200. That in turn then connects to the Archer modem .
If you could answer my question about the firmware currency, I'd be very grateful.
Best regards,
Looks like you have the TPG NBN. For NBN services, the current firmware version of your Archer VR1600v is the latest we have.
Although, we'd be happy to take a closer look at your connection, make sure there's no fault impacting your service and see how we can improve your wifi.
Aubrey