Archer VR1600v

[Rob]

Hi,

I have just installed and customised the Archer and made it more secure (MAC whitelists etc). As I don't know how long it has been sitting on a shelf at TPG can anyone advise me where I can check for firmware updates? I tried Tp-Link however could not see this device. 

Thanks

[Ahra_G]

Hi Rob, 

Welcome to TPG Community! 

We have already requested to upgrade the modem's firmware and we'll revert to you as soon as we hear from our Technical Team. 

Please don't hesitate to let us know should you have further queries. 

Cheers! 

[Thea · Accepted solution]

Hi Rob, hope you're doing fine today. 

We've got a confirmation that the firmware of your modem has been updated. 

Let us know should you need further assistance. 

Thanks! 

[Rob]

Thanks, I have just confirmed via the console that the upgrade has occurred.

[Anonymous]

Not a problem, @Rob.

Should there be any issues, feel free to drop us a message. Cheers!

[Vickont]

exact ame router kicks out wifi internet all the time. I have Bosch alarm app on iphone and when I login to app and using wifi for conncetion the router drops all tradfic and wont get me connect to local wifi again till router reboots. The alarm panel connects to a feee Lan port on the router. Why such behaviour, any security filtering or anything else? the config is from thw box, nothing changed. it is TPG HFC NBN service.