TPG Community

Get online support

Archer Vr 1600 keep restarting

Highlighted
Level 1a

Good day,

I have Archer VR1600 firmware version:0.1:00:9.1 V5006.0  Build 190228 Rel.72265n 

Hardware version: Archer VR1600v v1 00000000

This is the second router with the same issue as the 1st one it always restart by it self,

Sometimes restart consecutively  for 2 or 3 times then every 5 to 10 minutes or more.

I thought it's a overheating issue, i bought a small usb fan and i still facing the same issue and interruptions.

Regards

 

1 REPLY 1
Highlighted
Moderator

Hi @kayjay1969

 

Welcome to the Community!

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn-fttn/problems_connect_internet_nbn_fttn

 

In your instance, your connection appears to be stable and getting a good speed from the NBN line. If the issue persist, please respond to the private message that we've sent you.

 

BasilDV