Archer Vr1600v 2.4 Ghz not showing up

[Nisha_Joseph]

Hi,

My Wifi 2.5 Ghz is not showing up,I tried restarting through the admin access and done the physical reset too, but problem still exist, In router admin page 2.5 Ghz wifi shown as yellow while 5Ghz is as blue-Image attached for reference.

Thank You

[peter_k · Accepted solution]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[peter_k]

Hi

As discussed your 2.4Ghz Wifi band is now working.

If you have any further issues please let us know.

Regards,

Peter

[Taxxon]

I'm having the same problem I can not send a PM

[BasilDV]

Hi @Taxxon

For additional security, we require customers to post or comment for once to turn level 2 in order to send a PM.

We've checked your username and can confirm that you are now level 2.

Please check if you can now send a PM.

BasilDV