ArcherVR1600 V2

wangKeith
Level 2

Firmware: 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

Hardware Version: Archer VR1600v v2.0 00000000

 

Hello Moderator, 
May I get the firmware update please? 

Also would like to ask,

-How to do private message (DM)? 
-Is it possible to use "upgrade" button on the router? 

Thank you very much. 

3 REPLIES 3
Ahra_G
Moderator

Hi @wangKeith

 

We'd be glad to check if your modem has the latest firmware. 

 

Here's how to send a PM: How do I private message (PM) in the community

 

An upgrade or update of the firmware can only be done remotely as the TPG supplied modems are encrypted.

 

Thanks! 

Ahra_G

wangKeith
Level 2
Hi Moderator Ahra, I have a problem with my router.  Could you update the firmware please?  What information should I provide?   Firmware: 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n Hardware: Archer VR1600v v2.0 00000000 Also, is it possible just to download the firmware file? Because I can't find any on the website.  Thank you. 
Aubrey
Moderator

Hi @wangKeith, please send us a private message with your account details so we can check what type of service you have and see if there's an available firmware update for your modem. If there is, we'll do the update remotely.

 

Thanks,

Aubrey