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Asking about returning the modem

seyoungkim
Level 2

Hi, I am returning back to my hometown and therefore I am planning to cancel all my tpg plans.

I'm currently using 'home wireless broadband', and I was wondering where I can return the modem.

I have a plane to catch on the 5th of November in the morning, so I was hoping if I can use it untill then ( because  the home wireless broadband resets on the 10th of Novemeber, so I can still use it), but I was wondering where I can leave the modem after I leave for the tpg to pick it up.

Or do I need to send it by post?

 

Thanks

1 REPLY 1
Angeli
Moderator

Hi @seyoungkim

 

We are sorry to read that you are cancelling your service with us. Kindly send us a private message with your TPG customer ID and we'll discuss it from there. 


How do I private message (PM) in the community

 

Regards, 

Angeli