BYO Modem and Voip

mikesander0
Level 2

Hi,

 

I have HFC 50/20 connection and the TPLink VR1600 is no longer sufficient for our needs (6 person family).

 

If i purchase a better quality modem, will TPG allow us to connect to their VoIP NBN service? 

 

Many thanks!

1 REPLY 1
Shane
Moderator

Hey, mikesander0

When you say no longer sufficient? Do you mean the bandwidth of the service?

The TP-Link VR1600, can handle 32 clients, 16 on each band (2.4GHz and 5GHz).

In the event that you experience bandwidth congestion you have the option to upgrade the NBN plan for free and you can do it online.

Check this article, Changing NBN Plans through My Account.

Regards,

 

 

Hi,

 

I have HFC 50/20 connection and the TPLink VR1600 is no longer sufficient for our needs (6 person family).

 

If i purchase a better quality modem, will TPG allow us to connect to their VoIP NBN service? 

 

Many thanks!