Welcome to TPG Community!
We are saddened at what happened and do hope that no one was hurt during the home invasion.
We were able to locate your account using your community details and learned that you are under our TPG FTTB with VoIP home phone bundle service. We do sell a brand new VDSL modem/router for $99.95 + $10 shipping fee. It will be an AC modem which is capable of providing a dual band WiFi connection (2.4 GHz and 5 GHz).
I will arrange a call from our Accounts team to help us with your order. Please shoot me a private message with your preferred time and best number to be contacted.
Click here for the instruction on how to send a PM.
- If you are going to purchase a third party VDSL modem/router, the VoIP phone will not work as we have a special firmware embedded on it.