C1200 router issue

[Amad80]

Hi guys, i lost my connection 2 days back, i cant get back on. My connection fttp, nbn modem has green lights for power and optical, orange for uni-d 1. Router tp-link ac1200 has red for internet. I type my username and password many times still not getting it working

[BasilDV]

Welcome to the Community @Amad80.

We advise customers to check if their service is affected by an outage before performing any troubleshooting.

Check it here:

• How to Check for NBN Network Outage
• TPG service status

If not, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV