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Can Haiwei Router HG649 support Wifi 6

Wangzx0417
Level 2
My TPG provided wireless router is Huawei Router HG649. Can it support Wifi 6, 802.11ax? If not, can TPG provide a new wireless router that support it, or a list of recommended wireless router? I would like to upgrade my home wifi to 802.11 ax speed.
Thanks
3 REPLIES 3
BasilDV
Moderator

Hi @Wangzx0417

 

Welcome to the Community!

 

The modem/router that we provide currently support IEEE 802.11a/n/ac for 5GHz network.

We currently don't have any lists of modem/routers that support 802.11ax connection, but you may check on the specification of the products or modem/routers that you like.

 

Make sure that it is compatible with your current internet service.

 

BasilDV

Wangzx0417
Level 2

Hi,

 

Thanks for your confirmation/clarification here.

 

Can you please help upgrade the firmware for my current HG659?

 

My customer ID is 4469613

Product type:HG659
Device ID:00E0FC-J3N8W17830900442
Hardware version:VER.B
Software version:V100R001C216B112
 
Thanks
Max
 
Ahra_G
Moderator

Hi @Wangzx0417

 

The request to upgrade your firmware has been sent. to our Technical Team

 

The upgrade should be completed after 24-48hrs. 

 

 

Cheers!