How am I supposed to contact TPG?
I can't call - everytime I try to use the online chat it says that it is busy. I have tried emailing and have received no response. This is an absolute outrage! I understand this is unprecedented times, but no response to an email sent almost a week ago is unaccepatble.
I would like someone to contact me regarding my connection as I have no internet. I have contacted NBN and they tell me that the network shortfall has been resolved on their side and TPG need to make a new appointment with the NBN to finalise the job. I can't tell you to do that because I can't contact you!
If I have no response in 48 hours, I am cancelling my contract and going with a provider who can actually answer my enquiries.
I'm so glad I'm not the only one I have had the same problem with tpg no response from them I've sent emails and cannot contact anyone through live chat I would cancel and get away from them but unfortunately am stuck on a contact no wifi for weeks have moved and they don't seem to care